However
skilled, no business owner/ manager BOM can handle everything about managing
the business by him/ herself.Those whoplan staffing needs as
far ahead as possible will develop an instinct for the right timing and watch out for these
telling signs that they need to hire:

o  
Sales are lost
because the business cannot handle increased customer demand;

o  
Customer
satisfaction drops because attention to customer care is less than desirable;

o  
A plan is being
developed to expand the business;

o  
An opportunity to
beat a competitor emerges;

o  
You feel
exhausted by doing everything yourself[or trying to];

o  
Important
business tasks are falling through the cracks.

Recruitment can be expensive and
time-consuming, therefore, you should assess your current staffing situation
before doing it, to get a clear idea of what type of person you need, how long
you need them for[for a short time to cover a busy period,
or for a longer time],at what capacity[part- or full-time or casually]and what you hope to achieve with them.

A proactive BOM will likely review the
business plan for details on staffing requirements and the skills and knowledge
required to operate successfully. Recruitment decisions should only be made where
gaps are discovered, followed by an assessment of its likely impact on the
business, having determined what skills are the most important in meeting
business goals, chief of which is improving profitability – reducing costs and
increasing revenue.

A good manager knows whether to employ
someone to help with a busy workload or train an existing employee to do a new
role.  A staffing skills assessment[of current staff]will reveal if the
required skills or knowledge is already available or may be acquired with some
additional training of existing staff. This last option can be more efficient
than recruiting new staff; it can save time and money as well as help retain
good staff who have the capacity to take on additional responsibility with more
training.

Next post: Identify Skill Gaps and Training
Needs.

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